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Seafarers
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| PROBLEM: |
This US-based textile
manufacturer couldn’t compete with importers due to the inefficient
design of their warehouse. Goods took four days on average to ship out
and inventory always seemed to be low or out of stock.
They also needed to acquire new customers, since they were losing
customers to overseas manufacturers. |
| SOLUTION: |
We designed a new workflow
for the warehouse which included a radio frequency (RF) controlled
warehouse management system. One restriction was the technology had to
integrate with their specialized back office software in their NYC
office. We established seamless communications between both systems.
We also created a Website to display their tens of thousands of patterns
online. |
| RESULTS: |
The company acquired
another company of like size, combined warehouses and managed the
combined operation with two people less than what they had with one
company! Goods were shipped within 48 hours.
The Website has consistently drawn one new customer/order a day since
2000, with many coming from outside the U.S.
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Contact
us now for help in your organization.
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