Interim Help - Case Studies

Specialized Software House

 
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ERM Solution
E-Commerce Service
Textile Manufacturer
Apparel Manufacturer
Chinese Giftware
Law-Sole Practioner
Larger Law Firm
Digital Gold Currency
Computer Manufacturer
Top 50 CPA Firm
Retail POS Software
Specialized Software
Seafarers

 

 

 

 

 

 

 

PROBLEM:
A software house was selling to an industry that was losing U.S. market share to foreign competition (paper industry). This company was selling against four major players in a very cut throat environment, and they were losing customers and losing sales.

 

SOLUTION:
We evaluated their software offerings and determined that their software could easily adapt to other similar industries (textile and giftware distribution) and repositioned them to focus on these industries. We provided the design for the minor changes needed to the software and worked with the programmers to present the changes effectively. We developed a strategic marketing plan to include sales literature, targeted mailings, telemarketing follow up, Power Point presentations and powerful demonstrations designed to reach the decision makers.

 

RESULTS:
They entered two new profitable and less competitive markets successfully before their competitors knew they left the paper industry. These new markets had more prospects, who were able to pay higher fees, and longer, steady revenue.

Our estimation is that the lifetime value of a client should be 30% of the cost of the initial investment over a 10 year life, i.e., if the software/implementation is $50,000, the lifetime value of that client would be $200,000.

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